Privacy Policy
Your privacy matters to us. This policy explains how thyronivexa collects, uses, and protects your personal information in accordance with Australian privacy laws.
Information We Collect
thyronivexa collects various types of information to provide and improve our budget negotiation services. We're transparent about what we collect and why we need it.
- Personal identification details including name, email address, and phone number when you register for our services
- Financial information related to your budget management goals and preferences, but never your banking credentials
- Usage data showing how you interact with our platform, including pages visited and features used
- Communication records when you contact our support team or participate in our learning programs
- Device information such as IP address, browser type, and operating system for security and optimization
We never collect sensitive financial data like bank account numbers, credit card details, or login credentials for your financial institutions. Our focus is on helping you develop negotiation skills, not managing your actual accounts.
How We Use Your Information
Your information helps us deliver personalized budget negotiation education and support. Here's exactly how we put your data to work:
We use your contact details to send course updates, schedule one-on-one coaching sessions, and share relevant financial education resources. Your usage patterns help us understand which negotiation techniques resonate most with our Australian users, allowing us to refine our curriculum.
When you participate in our interactive workshops, we analyze engagement data to identify areas where students commonly struggle. This helps our instructors provide more targeted support during live sessions.
We also use aggregated, anonymized data to research trends in household budgeting challenges across different Australian regions. This research informs our content development but never includes personally identifiable information.
Data Sharing and Third Parties
thyronivexa maintains strict controls over who can access your personal information. We don't sell your data to marketers or share it carelessly with third parties.
Third Party Type | Purpose | Data Shared |
---|---|---|
Educational Platform Providers | Course delivery and progress tracking | Name, email, course enrollment status |
Communication Services | Email notifications and support | Email address, communication preferences |
Analytics Providers | Website performance and user experience | Anonymized usage data, no personal identifiers |
All our third-party partners are required to maintain the same privacy standards we uphold and are prohibited from using your data for their own marketing purposes.
Your Privacy Rights Under Australian Law
As an Australian resident, you have specific rights regarding your personal information under the Privacy Act 1988. We respect these rights and make it easy for you to exercise them.
Access Your Data
Request a complete copy of all personal information we hold about you. We'll provide this within 30 days at no charge.
Correct Inaccuracies
Update or correct any incorrect personal information in our systems. You can do this through your account settings or by contacting us directly.
Delete Your Information
Request deletion of your personal data, subject to certain legal and operational requirements. We'll explain any limitations that may apply.
Object to Processing
Opt out of certain types of data processing, such as marketing communications, while maintaining access to our educational services.
Data Security and Protection
We implement multiple layers of security to protect your personal information from unauthorized access, alteration, or disclosure.
All data transmission occurs over encrypted connections using industry-standard SSL/TLS protocols. Our servers are hosted in secure Australian data centers with 24/7 monitoring and access controls. We regularly update our security measures and conduct penetration testing to identify potential vulnerabilities.
Staff access to personal information is limited to those who need it for their job functions. All team members undergo privacy training and are bound by confidentiality agreements. We maintain detailed access logs and review them regularly for any unusual activity.
While we implement robust security measures, no system is completely immune to threats. We encourage you to use strong, unique passwords and enable two-factor authentication where available.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations.
Active user accounts and associated data are maintained while you continue using our services. If you become inactive for more than 24 months, we'll send reminders before archiving your account. Archived accounts are permanently deleted after an additional 12 months unless you reactivate them.
Some information may be retained longer due to legal requirements, such as financial records for taxation purposes or communication logs for dispute resolution. We maintain a detailed retention schedule that specifies exactly how long different types of information are kept.
International Data Transfers
Your personal information is primarily stored and processed within Australia. However, some of our service providers operate internationally, which may involve transferring your data overseas.
When international transfers occur, we ensure adequate protection through approved mechanisms such as Standard Contractual Clauses or certification under recognized privacy frameworks. We only work with providers in countries with adequate privacy protections or those who can demonstrate equivalent safeguards.
Currently, limited data may be transferred to providers in New Zealand, the United Kingdom, and the United States, all of which have robust privacy regulations compatible with Australian standards.
Changes to This Policy
We review and update this privacy policy periodically to reflect changes in our services, legal requirements, or industry best practices. Material changes will be communicated clearly and in advance.
When we make significant updates, we'll notify you via email and display a prominent notice on our website. You'll have the opportunity to review changes before they take effect. For minor updates like clarifications or formatting improvements, we'll simply update the effective date at the top of this policy.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
Contact Our Privacy Team
Questions about your privacy rights or how we handle your data? Our privacy team is here to help.
Email: privacy@thyronivexa.sbs
Phone: +61 409 329 801
Mail: Privacy Officer, thyronivexa
108 Lonsdale St, Melbourne VIC 3000, Australia
We aim to respond to all privacy inquiries within 48 hours and resolve most requests within 30 days.